Shipping/Delivery Policy
   The purchaser and receiver of goods is responsible to make any claim for damages, loss or any other claim arising from problems caused during shipping. The claim must be made immediately upon receipt with the carrier in question. Zita Associates Inc. shall not be liable for goods damaged or lost in transit.

Return/Refund Policy
   Merchandise returns require a Return Merchandise Authorization (RMA) number. When calling, notify our Customer Service Department with product number and our invoice or packing slip number.
Returned goods are subject to a 15% restocking charge.
All discrepancies MUST be reported within 15 days.

   Only unopened software in its original packaging may be returned/refunded within 15 days from the date of purchase, opened software are nonreturnable and nonrefundable. Software purchased after 15 days, opened or unopened are strictly nonreturnable and nonrefundable.

Privacy/Security Policy
   Zita Associates Inc. understand and respect your desire for privacy. To that end, we would like you to know how we use the personal information you entrust to us. The information we collect from our on-line customers is necessary to more efficiently communicate with customers when necessary. Sometimes, we try to contact our customers regarding special offers and promotions that we think you would find valuable. If, at any time, you choose to have your information (name, street address, phone number and/or e-mail) removed from our internal marketing files, simply contact us.

None of the personal information supplied by customers will be distributed, analyzed or in any way made available to any individual person or any other corporate entity for any purpose whatsoever without the explicit consent of the individual who supplied the information.

Trademark/Copyright Notices
   This Website is protected by copyright as a collective work and/or compilation, pursuant to Canadian copyright laws, international conventions and other copyright laws. Unless otherwise specified, any reproduction, modification, redistribution, publication, transmission, transfer, sale, distribution, or performance of this Website, whether in whole or in part, constitutes a violation of federal or common law and is prohibited.

No information may be reproduced in whole or in part in any form without written consent of Zita Associates Inc. Please e-mail us for permission before reproducing or redistributing any part of the information contained within.

Certain names, words, titles, phrases, logos, designs, graphics, icons and trademarks displayed on this Website may be registered or unregistered trademarks of Zita Associates Inc. or third parties. Unless otherwise specified, downloading, retransmission, copying or modification of any trademarks or other contents displayed on this Website may be a violation of statutory or common law rights and is prohibited and could subject the violator to legal action.

Disclaimer/Disclosure Notices
   Zita Associates Inc. believe the information provided on this Website is accurate and complete. Although we try to keep the information current, we do not provide any warranty, express or implied, as to the accuracy or completeness of any information provided as part of this Website. However, with the passage of time, some of the information may become outdated. Other Websites accessed or linked from this Website have, unless otherwise indicated, been independently developed by third parties. We do not warrant the accuracy or completeness of the information contained in these sites.

Neither Zita Associates Inc., or any affiliates shall be liable in any manner or to any extent for any direct, indirect, special, incidental or consequential damages, losses or expenses, however caused, arising out of the use of this Website and/or any confidential or sensitive information transmitted to us.

No endorsement of any third party products or services is expressed or implied by any information, material or content referred to or included on, or linked from or to this Website.